Shipping & Returns
Learn about our shipping policies and hassle-free returns process.
Our Warranty
We stand behind the quality and durability of our products. Every Pool Angel system comes with a comprehensive 12-month manufacturer warranty.
This warranty covers defects in materials and workmanship. Should any component fail due to manufacturing defects within the warranty period, we will provide a replacement component at no additional cost. This warranty underscores our commitment to providing reliable and safe pool safety solutions.
How It Works:
We'll send you a prepaid return shipping label
at no cost.
Once your warranty claim is received and verified
we'll send you a free replacement component within 5-7 business days.
Contact our customer service team at [email protected] with your order number and reason for return.
Worldwide Shipping
We deliver Pool Angel systems to customers around the globe
Pool Angel systems are available for delivery worldwide via air freight. We use reliable international shipping partners to ensure your system arrives safely and on time.
Standard shipping cost: $70 USD
A flat rate shipping fee of $70 USD applies to all orders, regardless of destination. This covers air freight, insurance, and customs processing.
Global Coverage
We ship to over 35 countries worldwide, ensuring Pool Angel reaches families everywhere.
Order Tracking
Once your order ships, you'll receive a tracking number to monitor your package's progress from our facility to your doorstep.
Why Choose Air Freight?
Speed & Reliability
Air freight ensures faster delivery times compared to sea freight, getting your Pool Angel system to you quickly and safely.
Secure Handling
Our shipping partners use specialized handling procedures to protect sensitive electronic equipment during transit.
Full Insurance
Every shipment is fully insured, providing complete protection for your investment from our facility to your doorstep.
This is our way of ensuring you feel confident from day one.
We're committed to your satisfaction and believe in the quality and reliability of our product.